Clarity, control, andconfidence for your CMDB

Visualize real dependencies, understand change impact, and continuously improve CMDB health - directly from your ServiceNow data.

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Read-only ServiceNow access
No agents, no schema changes
Built for CSDM-aligned CMDBs
Platform

One platform to understand,
govern, and fix
CMDB risk

Now previewing: Dependency Map

Instantly visualize CI relationships across applications, infrastructure, and services. Filter by environment, class, or ownership to uncover hidden dependencies and modeling gaps before they cause incidents.

and more...
Explore outcomes
Features

Everything needed tooperate the CMDB with confidence.

CMDBx connects health, topology, CSDM, drift intelligence, AI guidance, and governed remediation in one ServiceNow-aware operating layer.

Topology and impact

Understand what depends on what before change or outage decisions.

Map ServiceNow CI relationships, isolate a CI, and simulate the upstream business and technical blast radius with confidence notes.

Dependency MapFocus modeBlast Radius SimulatorConnected-node context
Operating layer
Dependency Map
Helps answer

Impact paths, relationship filters, hidden-edge indicators, and exportable reports

Included capabilities
Dependency Map
Focus mode
Blast Radius Simulator
Connected-node context
Health intelligence

Turn CMDB quality into measurable operating signals.

Score individual CIs and the full CMDB across completeness, relationships, freshness, ownership, CSDM alignment, and operational posture.

CI Health WorkspaceOverall CMDB Health ScoreHealth trendOperating focus queue
Operating layer
CI Health
Helps answer

Component averages, weakest-domain detection, health distribution, and prioritized CI work queues

Included capabilities
CI Health Workspace
Overall CMDB Health Score
Health trend
Operating focus queue
Change intelligence

See what changed between syncs without searching through raw records.

Highlight changed CIs on the map and inspect attribute deltas, relationship additions or removals, lifecycle events, and score movement.

Time Machine modeAttribute driftRelationship deltasLifecycle history
Operating layer
Time Machine
Helps answer

Sync-to-sync comparison for CIs, relationships, status changes, and health movement

Included capabilities
Time Machine mode
Attribute drift
Relationship deltas
Lifecycle history
Governed remediation

Move from finding issues to approving fixes with an audit trail.

Generate remediation guidance, convert it into candidates, review and approve changes, and track ServiceNow change request execution.

AI Remediation AdvisorCandidate reviewApproval workflowServiceNow change tracking
Operating layer
Remediation
Helps answer

Evidence-grounded recommendations, bulk planning, execution history, and change-request linkage

Included capabilities
AI Remediation Advisor
Candidate review
Approval workflow
ServiceNow change tracking
Service modeling and validation

Design, validate, and improve CSDM alignment from real CMDB evidence.

Build service models, discover candidate blueprints, and validate CSDM 5 patterns with rule evidence and remediation guidance.

CSDM WorkbenchCSDM ValidatorAI DiscoveryCMDB Browser
Operating layer
CSDM
Helps answer

Service portfolio modeling, discovered blueprint candidates, compliance evidence, and searchable CI context

Included capabilities
CSDM Workbench
CSDM Validator
AI Discovery
CMDB Browser
Outcomes

Operational results,not dashboard theater.

CMDBx helps teams reduce change risk, improve CMDB quality, and move from reactive troubleshooting to controlled operational decisions. Build self-sufficiency in CMDB management so teams can investigate, validate, and act without waiting on specialist intervention.

Safer Change Approvals

Understand direct and downstream impact before CAB decisions.

Faster Incident Triage

Identify likely dependency paths and affected services in seconds.

Improved CMDB Health

Prioritize stale, orphaned, and weakly-modeled areas with clear remediation.

CSDM Alignment at Scale

Validate service structures continuously instead of periodic clean-up projects.

Security

Built for Healthcare-Grade Compliance

CMDBx is architected from the ground up with the security and data governance standards that healthcare environments demand.

Token & Credential Controls

All integration tokens are time-bound and automatically expire. Credential encryption is fail-safe with zero plaintext fallback paths.

Data Minimization by Default

Only required CI metadata is retained; raw upstream payload over-collection is prevented. Automated retention and token hygiene jobs continuously enforce lifecycle policy.

Auditable Chain of Custody

Security-sensitive actions are captured in an append-only tenant-scoped compliance audit stream. Generated impact and remediation reports include verifiable provenance metadata.

Consistent Session Enforcement

Session policy controls are enforced consistently across protected UI and API flows. Token misuse and authorization-denied paths are captured as explicit compliance events.

Process

From raw CMDB data to usable insight
in ten minutes

A simple execution loop your ops teams can actually use day to day.

Step 01

Connect

Secure, read-only connection to your ServiceNow instance. No agents. No production risk.

Step 02

Analyze

CMDBx builds a dependency graph, calculates health metrics, and surfaces CSDM and relationship issues automatically.

Step 03

Act

Explore impact, validate fixes, and export prioritized remediation plans - or write back when you’re ready.

10min
Average time to first dependency graph
99%+
Read-only data accuracy from ServiceNow sources
10×
Change impact analysis compared to manual reviews
80%
Reduction in CMDB blind spots after remediation

Ready to trust
your CMDB again?

Join teams using CMDBx to eliminate blind spots, approve changes with confidence, and keep CMDB health on track - without turning every fix into a project.