CMDBx helps enterprises turn ServiceNow CMDB data into a trusted operational intelligence layer for governance, resilience, and smarter service management decisions.
Our partnerships give us direct access to the ServiceNow platform we build on and to the contact center technology many ServiceNow customers use alongside it.
ServiceNow Partner Program
CMDBx is a ServiceNow Build partner. Build access lets us develop and test on ServiceNow partner instances, so the CMDBx platform and the custom modules we deliver follow ServiceNow development standards and keep pace with ServiceNow releases.
Contact center partner
3CLogic provides cloud contact center and voice AI that run natively inside ServiceNow. As a 3CLogic partner, we help ServiceNow customers plan, implement, and adopt 3CLogic voice channels for their service desk and customer service teams.
CMDBx is a CMDB intelligence and governance platform built for ServiceNow teams that need trusted configuration data, clearer dependency visibility, and faster remediation workflows.
The platform helps organizations understand the health, completeness, ownership, freshness, relationships, and operational quality of their CIs; visualize dependency topology; simulate blast radius; validate CSDM alignment; detect sync-to-sync drift; and turn findings into governed remediation candidates.
CMDBx also brings hands-on CMDB architecture, ServiceNow optimization, governance, automation, and operational transformation expertise for teams that want help designing the right operating model around the platform. Our services team builds custom ServiceNow modules, runs managed ServiceNow services, and delivers organizational change management and training.
Incomplete relationships and weak ownership make CAB reviews slower and impact analysis less reliable.
Incident response, dependency analysis, and service restoration depend on accurate topology and CI context.
AI, remediation workflows, and IT operations automation only work when the underlying CMDB data can be trusted.
CMDBx combines analytics, topology, rules, AI-assisted workflows, and ServiceNow-aware governance so teams can move from finding data problems to fixing them with evidence.
The CMDB should not be treated as a passive repository or an audit artifact that is cleaned only when reporting breaks. It should explain what exists, how it connects, who owns it, how fresh it is, and what should happen when the model drifts.
CMDBx is built around that belief: trusted data foundations should support service resilience, change governance, architecture decisions, and responsible automation.
Read-only by default, with governed write-back only when explicitly configured.
Evidence-first analysis so teams can trace why a CI, relationship, or service model needs attention.
ServiceNow-aware workflows designed around CMDB, CSDM, ITSM, and change management realities.
Product automation paired with implementation expertise for teams that need help getting from insight to action.
Explore how CMDBx connects health, topology, CSDM, drift, and remediation into one operating layer.
