Terms of Service
The terms that govern access to and use of the CMDBx platform.
Last updated: January 2026
These Terms of Service govern access to and use of the CMDBx platform.
By accessing or using CMDBx, you agree to these terms.
- Service Description.
CMDBx provides a software platform for analyzing, visualizing, and governing CMDB data sourced from customer systems. Access to external systems is read-only by default.
- Account Responsibilities.
Customers are responsible for:
- Maintaining the confidentiality of access credentials
- Ensuring authorized use of the platform
- Complying with applicable laws and regulations
- Acceptable Use.
You agree not to:
- Attempt to bypass security controls
- Interfere with platform availability or integrity
- Use CMDBx for unlawful purposes
- Data Ownership.
Customers retain full ownership of their data. CMDBx does not claim ownership of customer data and processes it only as required to deliver the service.
- Fees & Payment.
Fees are billed according to the applicable subscription or pilot agreement. All fees are non-refundable unless otherwise specified in writing.
- Confidentiality.
Each party agrees to protect the other's confidential information and use it only for purposes related to the service.
- Availability & Changes.
CMDBx aims to provide reliable service but does not guarantee uninterrupted availability. Features may evolve over time to improve performance, security, or usability.
- Limitation of Liability.
To the maximum extent permitted by law:
- CMDBx is not liable for indirect, incidental, or consequential damages
- Total liability is limited to fees paid in the 12 months preceding the claim
- Termination.
Either party may terminate the service in accordance with the applicable agreement. Upon termination, customer data will be deleted in accordance with the Privacy Policy.
- Governing Law.
These Terms are governed by the laws of TBD.
- Contact.
For legal or contractual questions, contact [email protected].