Privacy Policy
How CMDBx collects, uses, and protects information when you visit our website or use the platform.
Effective date: 2026-01-19
Overview
This Privacy Policy explains how CMDBx collects, uses, and shares information when you visit cmdbx.com, request a demo, or use the CMDBx platform (collectively, the "Services").
Information We Collect
We collect information in three main ways:
- Information you provide, such as name, email, company, and demo requests.
- Account and usage data generated when you use the platform, including configuration details and telemetry.
- Technical data, such as device identifiers, browser type, and IP address for security and performance.
How We Use Information
- Provide, maintain, and improve the Services.
- Respond to inquiries, demo requests, and support tickets.
- Secure the platform, prevent abuse, and meet compliance requirements.
- Analyze product usage to improve performance and reliability.
Sharing and Disclosure
We share information with trusted service providers who help us operate the Services (such as hosting, analytics, and customer support). We may also disclose information when required by law or to protect our rights and the safety of our users.
Data Retention
We retain information for as long as necessary to deliver the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data, subject to contractual and legal requirements.
Security
We use administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, but we work to maintain a strong security posture.
Your Choices
- Update or correct your account information by contacting support.
- Control optional cookies through the cookie banner or your browser settings.
- Request access to or deletion of personal data subject to applicable law.
Contact
Questions about this Privacy Policy? Contact us at [email protected].