Run CMDB intelligence across customer environments with delegated control.
CMDBx supports managed service providers that need a portfolio of customer tenants, delegated tenant access, onboarding control, and consistent operational analysis in each customer ServiceNow environment.
Open each managed customer tenant to review health, topology, and remediation.
Coordinate onboarding and delegated tenant operations.
Standardize CSDM, impact analysis, and remediation workflows.
Evidence that can survive operational review.
MSP account and delegated tenant access model.
Isolated customer tenants, each with the full analysis stack.
Portfolio view of customer tenants and onboarding status, without mixing customer CI data.
Can MSPs use CMDBx across multiple customers?
Yes. CMDBx includes MSP-oriented account and delegated tenant access patterns for operating across customer environments.
What CMDB workflows can MSPs standardize with CMDBx?
MSPs can standardize dependency mapping, blast radius analysis, CMDB health scoring, CSDM validation, AI-assisted discovery, and governed remediation workflows.